1. What Are Cookies
Cookies are small text files that are stored on your device when you visit websites. They serve various purposes including enhancing user experience, remembering preferences, and providing analytical insights. Our platform utilizes cookies to deliver personalized gaming experiences, maintain security standards, and optimize performance across all devices.
Similar technologies include web beacons, pixel tags, and local storage objects that work alongside cookies to collect information about your browsing behavior and interactions with our services. These technologies enable us to provide seamless gameplay, targeted promotions, and robust security measures essential for online gaming operations.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Enable core functionality including login authentication, payment processing, and security features | Session or up to 1 year |
| Performance Cookies | Collect information about website usage, loading times, and technical performance metrics | Up to 2 years |
| Functional Cookies | Remember user preferences, language settings, game history, and personalization options | Up to 1 year |
| Marketing Cookies | Track user behavior for advertising purposes, promotional campaigns, and affiliate marketing | Up to 13 months |
3. How We Use Cookies
Our cookie usage serves multiple purposes essential for operating a secure and engaging online gaming platform. We employ cookies to authenticate user sessions, preventing unauthorized access to player accounts and ensuring transaction security. Game performance optimization relies on cookies to remember preferred settings, recent gameplay, and customized interfaces.
- Account management and secure login procedures
- Payment processing verification and fraud prevention
- Game preference storage and personalized recommendations
- Bonus tracking and promotional campaign management
- Customer support chat functionality and communication history
- Regulatory compliance monitoring and responsible gaming features
- Website analytics and performance improvement initiatives
4. Third-Party Cookies
We collaborate with trusted third-party service providers who may place cookies on your device to deliver specialized services. These partners include payment processors, game developers, analytics providers, and marketing platforms. All third-party cookies are subject to their respective privacy policies and our contractual agreements ensuring data protection compliance.
Payment service providers utilize cookies to process transactions securely and detect fraudulent activities. Gaming software suppliers may use cookies to enhance game functionality and provide real-time updates. Analytics partners help us understand user behavior patterns and improve our services accordingly.
5. Managing Cookie Preferences
You have control over cookie settings and can modify preferences through your browser settings or our cookie management tools. However, disabling certain cookies may impact website functionality and your gaming experience. Essential cookies cannot be disabled as they are necessary for core platform operations and security measures.
- Access browser settings and locate privacy or security sections
- Select cookie preferences and choose desired blocking levels
- Configure third-party cookie restrictions if preferred
- Clear existing cookies to reset current tracking
- Enable or disable specific cookie categories based on preferences
6. Browser-Specific Instructions
Different browsers offer various methods for managing cookies. Below are instructions for popular browsers used by our players:
- Chrome: Navigate to Settings > Privacy and Security > Site Settings > Cookies and Site Data
- Firefox: Go to Options > Privacy and Security > Cookies and Site Data
- Safari: Access Preferences > Privacy > Manage Website Data
- Edge: Select Settings > Site Permissions > Cookies and Site Data
- Opera: Choose Settings > Privacy and Security > Site Settings > Cookies
Mobile browsers typically offer similar options through settings menus, though exact locations may vary depending on your device and browser version. We recommend consulting your browser's help documentation for detailed instructions.
7. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, legal requirements, or technological developments. We will notify users of significant changes through email notifications or website announcements. Continued use of our services following updates constitutes acceptance of revised terms.
For questions regarding cookie usage, data processing practices, or privacy concerns, please contact our dedicated privacy team through the support channels available on our website. We are committed to addressing inquiries promptly and transparently while maintaining compliance with Australian privacy legislation and industry best practices.
This policy was last updated to ensure alignment with current Australian Consumer Law requirements and the Privacy Act 1988, incorporating provisions for digital gaming platforms operating within Australian jurisdiction.